We will be performing an emergency upgrade on our main TH5526 gateway.

Details of the planned maintenance are as follows :

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Start: 10/12/21 @ 16:00 GMT

Latest Finish: 10/12/21 @ 17:00 GMT

Details: A firmware update has been released by our router manufacturer to patch a security hole. This will be applied as soon as practically possible.

Impact: Customers having their servers linked to the switch should be considered "at risk" due to mains not being available throughout the works period.

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Dedicated servers will not be impacted and will NOT require a reboot.

Edit 10/12/21 @ 20:07 GMT : We are aware that customers with non-eu prefixes need to have their subnets added manually to our filters, causing an additional delay. We are working through the list and all will be updated accordingly

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We appreciate your understanding and patience during this process



Wednesday, December 1, 2021



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